Privacy Policy

Effective Date: April 2, 2026
Business Name: Lutgen Lawn Care
Website: https://lutgenlawncare.com

Lutgen Lawn Care respects your privacy and is committed to protecting the personal information you provide through our website, forms, and text message communications.

Information We Collect

We may collect the following personal information:

  • Name
  • Phone number
  • Email address
  • Service address
  • Details about the services you request
  • Any information you submit through our website forms or SMS communications

We may also collect limited technical data such as browser type, device type, IP address, and pages visited.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Send estimates, scheduling updates, and appointment reminders
  • Communicate about lawn care, landscaping, irrigation, and related services
  • Send promotional messages only if you have provided consent
  • Improve our services and website experience
  • Maintain internal records and business operations

SMS Consent and Mobile Information

If you opt in to receive SMS messages from Lutgen Lawn Care, we may send:

  • Conversational messages
  • Informational messages
  • Appointment reminders
  • Service updates
  • Promotional messages (if consent is given)

We do not sell or rent your personal information and No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

Information Sharing

We may share your information only when necessary to:

  • Operate our business
  • Work with trusted third-party service providers (such as communication platforms, CRM systems, and website tools)
  • Comply with legal obligations
  • Protect our rights, property, or safety

All third-party providers are required to keep your information secure and use it only for authorized purposes.

Third-Party Services

We may use third-party services to support our business operations, including but not limited to:

  • Scheduling and CRM platforms
  • SMS and communication providers (such as RingCentral)
  • Website hosting and analytics tools

These providers only have access to the information necessary to perform their services.

Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and track website performance. This may include data such as pages visited, time spent on the site, and general user behavior.

Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may:

  • Reply STOP to opt out of SMS messages at any time
  • Reply HELP for SMS support
  • Opt out of marketing communications
  • Contact us to update or correct your information

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our communications, you can contact us:

Scroll to Top